With Ziva’s Collections Management module, financial institutions can have a comprehensive view of the loan portfolio with powerful analytics and reporting tools. The module can streamline the collections process, improve efficiency, and make informed decisions to optimize the loan portfolio performance.
The mobile app for the field agent/ collection officer can run an omnichannel contact center by planning the day with an in-built planner, including the meetings with borrowers, google coordinates, sending Razorpay links to borrowers who wish to repay, and more
The mobile app for the customers/borrowers contains a myriad of features to check the loan application status, payment options, and much more
With a Collections Management Module, fintech companies can automate their collections process, reducing the burden on their staff and saving time and resources. This allows staff to focus on other critical tasks, such as customer service and underwriting, while the software handles collections.
The software can help fintech companies improve their cash flow by reducing the number of delinquent accounts and improving collection rates. This, in turn, helps improve the company's financial health.
Collections Management Module can help fintech companies improve their customer experience by providing timely reminders and notifications for overdue payments, reducing the likelihood of default. This can help build trust and loyalty among customers.
The software can help fintech companies manage risk by identifying potential high-risk loans, tracking borrower credit scores, and taking proactive steps to mitigate risk. This can help reduce losses and improve overall portfolio performance.
Collections Management Module provides analytics and reporting tools that fintech companies can use to track key metrics like delinquency rates, charge-offs, and recovery rates. This allows companies to make informed decisions and optimize their loan portfolio performance.
Collections Management Module can integrate seamlessly with existing lending systems, making it easy to get up and running quickly. This reduces implementation time and helps companies realize the benefits of the software more quickly.